Info Center -Terms
Welcome to W138.COM, Malaysia Trusted betting company of online sportbook, live casino, Slot Games, Lottery 4D and games.
Please ensure that you read and understand these Terms and Conditions before you start to use any section of the Website. These Terms and Conditions contain important information about the legal agreement between us, and provide information about what other documents form part of our relationship with you.
These Terms and Conditions apply to customers ("Customer/s" "You") who use any of the products, Apps, Websites offered by, or register an account (collectively referred to as "Our Services") with any of brands managed by, W138 ("W138", "Us / We / Our").
In the event that You have any complaints, claims or disputes with regard to any outcome regarding the W138.COM or any other activity performed by Us, You should in the first instance Contact Us
By acknowledging that You have read these Agreements when You register for Your Account, You agree to comply with these Agreements, and You acknowledge that Your failure to comply with these Agreements may result in disqualification, the closure of Your Account, forfeiture of funds and/or legal action against You, as appropriate and as further specified in these Agreements. You acknowledge that if You accept these Agreements, we will start providing You with the benefit of the W138.COM immediately. As a consequence of this, if You accept these Agreements when registering W138 account, You will not later be able to cancel Your registration, although You can terminate Your Account in accordance with Account Closure below:
Employees of the W138, its licensees, distributors, affiliates, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in games or betting in W138, and all accounts in violation of this clause will be immediately terminated.
To maintain a high level of security and integrity in the system, We reserve the right to conduct a security review at any time to validate Your identity, age, the registration data provided by You, to verify Your use of the W138.COM, including but not limited to Your compliance with these Agreements and the policies of the Group and Your financial transactions carried out via the W138.COM for potential breach of these Agreements and of applicable law (a 'Security Review'). As such You authorize Us to make any inquiries of You and for Us to use and disclose to any third party, We consider necessary to validate the information You provide to Us or should provide to Us in accordance with these Agreements, including but not limited to, ordering a credit report and/or otherwise verifying the information against third party databases. In addition, to facilitate these Security Reviews, You agree to provide such information or documentation as We, in Our unfettered discretion, may request.
You agree that you will only use the W138 website and service in accordance with the terms and conditions set out in the agreements. You will compensate us in full for any losses or costs ( including resonable legal fees) which we ( or any member of W138) incur and arise from any breach by you of these agreements.
PLEASE NOTE: When using the chat facility any personally identifiable information that You submit, can be read, collected, or used by The Company, and The Company is not and shall not be responsible for the personally identifiable information that You choose to submit via the chat facility. Suspicious chats will be reported to the appropriate authorities.
You may not assign any part of this Agreement without W138's written consent but W138 may assign any or all of this Agreement to any third party at any time without notice to you.
Nothing in these Terms shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
These Terms may be translated into many different languages. If there is any discrepancy between the English language version of these Terms and any other language version of these Terms in the meaning and interpretation of any of the provisions of these Terms, the meaning and interpretation of the provisions under the English language version shall prevail.